Privacy Policy

Last Updated: 01/02/2026

Point 2 Point (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our mobile application and related services (“Service”).

By using Point 2 Point, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services.

1.1 Information You Provide

When you register and use the Service, we may collect:

  • Full name
  • Email address
  • Phone number
  • Password
  • Profile photo
  • Bio and preferences
  • Vehicle information (for drivers)
  • Government-issued ID (for verification)
  • Payment-related information (where applicable)
  • Messages and communications
  • Feedback and ratings

1.2 Automatically Collected Information

We may collect:

  • Location data (when enabled)
  • Device type and operating system
  • IP address
  • App usage data
  • Log files and analytics data

1.3 Location Information

We collect real-time and approximate location data to enable ride matching, navigation, and pickup coordination. You may disable location access, but this may limit app functionality.

2. How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Match drivers and riders
  • Facilitate journeys
  • Verify user identity
  • Process payments (if applicable)
  • Send notifications and updates
  • Provide customer support
  • Improve platform performance
  • Prevent fraud and misuse
  • Comply with legal obligations

3. Sharing of Information

We may share your information with:

3.1 Other Users

Limited information is shared between drivers and riders, including name, photo, rating, vehicle details, and journey information.

3.2 Service Providers

We may share data with third parties who help operate the Service, such as:

  • Hosting providers
  • Payment processors
  • Verification services
  • Analytics providers
  • Communication services

3.3 Legal Requirements

We may disclose information if required by law, court order, or government request.

3.4 Business Transfers

If Point 2 Point is involved in a merger, sale, or acquisition, user data may be transferred as part of that transaction.

4. Data Storage and Security

We implement reasonable technical and organizational measures to protect your data, including encryption, access controls, and secure servers.

However, no system is completely secure. You use the Service at your own risk.

5. Data Retention

We retain your personal information for as long as necessary to provide services and meet legal obligations. When no longer required, data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account
  • Restrict processing
  • Withdraw consent
  • Request data portability

Requests can be made through the app or by contacting support.

7. Cookies and Tracking

We may use cookies and similar technologies to improve user experience and analyze usage patterns.

8. Children’s Privacy

The Service is not intended for users under 18. We do not knowingly collect information from minors.

9. International Data Transfers

Your information may be processed and stored in countries outside your residence. We take steps to ensure adequate data protection.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app. Continued use constitutes acceptance.

11. Contact Us

For privacy questions, contact:

Email: info@point2pointapp.com